Terms and Conditions

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1.  Order Placement:

All orders must be placed over the phone prior to collection. This ensures your food is freshly prepared and ready when you arrive.

     2.   Payment:

We currently accept cash payments only. Please ensure you have the correct amount when collecting your order.

     3.   Cancellation Policy:

Orders can be cancelled within 15 minutes of placement. Cancellations made after this period may not be accepted if preparation has already begun.

     4.   Collection Time:

Please collect your order at the specified time to maintain the quality and freshness of your food.

     5.   Allergens:

If you have any allergies or dietary requirements, please inform us during order placement. Isa’s Kitchen is not responsible for allergic reactions if not notified beforehand.

     6.   Customisation:

Special requests for custom dishes are subject to ingredient availability and preparation capacity.

     7.   Liability:

Isa’s Kitchen is not responsible for delays caused by unforeseen circumstances, such as traffic or weather, that may affect collection.

     8.   Changes to Terms:

Isa’s Kitchen reserves the right to update these terms without prior notice. The latest terms will always be available on our website.

By placing an order, you agree to these terms and conditions. Thank you for supporting Isa’s Kitchen!